We strive for systematic management of all operations.
Citec’s Operational Framework is our management system. It defines how we work at Citec by, for example, describing our organisational structure and processes, through which the business operations are managed in Citec Group and as One Citec. It is also the main internal control tool which ensures that decision-making lines of authority and key accountabilities are clearly defined and communicated at various levels throughout the organisation.
The Operational Framework is certified according to ISO 9001:2015 and ISO 14001:2015, as applicable.
Group Board of Directors and CEO, assisted by the Group Management Team are responsible for Citec’s administration and implementation of the Operational Framework.